What is Arcade?
Arcade is a demo automation tool. Quick, lightweight demo creation with screen recording and annotation. More of a demo GIF/video tool than a full interactive demo platform, but the speed is a draw.
Best for: Teams wanting quick product tours and onboarding walkthroughs
Best For
Teams wanting quick product tours and onboarding walkthroughs
Arcade Overview
Arcade is the lightest-weight tool in the demo automation category. While Storylane and Navattic build full interactive product replicas, Arcade takes a simpler approach: screen recordings with interactive annotations, click hotspots, and guided callouts layered on top. Think of it as Loom with interactivity. You record your screen, add clickable elements and tooltips, and publish a guided product walkthrough that viewers can step through at their own pace. The result isn't a full interactive demo. It's a polished product tour that takes 10 minutes to create instead of an hour.
The speed-to-publish is Arcade's defining advantage. Record your screen clicking through a workflow. Arcade auto-detects clicks and creates step transitions. Add tooltips explaining each step. Customize branding. Publish. The entire process takes 10-15 minutes for a straightforward product walkthrough. For teams that need product content fast (launching a new feature tomorrow, responding to a competitive RFP today, onboarding a customer this afternoon), Arcade removes the production overhead that makes other demo tools feel heavy.
Arcade has found a sweet spot in product marketing and customer education. Product teams use it for feature announcement walkthroughs. Customer success teams use it for onboarding guides. Marketing teams embed Arcades on landing pages and in blog posts. Documentation teams replace static screenshots with interactive walkthroughs. The use cases expand beyond traditional demo automation because the format is lightweight enough to justify for content that doesn't warrant a full interactive demo build.
The trade-off is depth. Arcade recordings are guided walkthroughs, not interactive product environments. Viewers follow a prescribed path and can't explore freely. There's no branching logic based on viewer role. Personalization options are limited compared to Walnut. The analytics are simpler than Storylane's or Navattic's CRM-integrated engagement tracking. Arcade does one thing well (fast, polished product walkthroughs) and doesn't try to compete with feature-rich demo platforms. For teams that need something between a Loom video and a full Storylane demo, Arcade fills that gap efficiently.
Pros & Cons
Use Cases
Product Team Announcing New Feature Launches
A SaaS product team ships new features bi-weekly and needs to communicate each update to customers, prospects, and internal teams. Before Arcade, feature announcements included static screenshots in email and Slack. With Arcade, the product manager records a 60-second walkthrough of the new feature, adds annotations explaining what it does and why it matters, and publishes. The Arcade embeds in the product changelog, the email announcement, the Slack update to the sales team, and the knowledge base article. Total production time: 12 minutes. The sales team starts using the Arcade in prospect conversations the same day. Feature awareness among existing customers increases 50% based on engagement metrics compared to static screenshot announcements.
Customer Success Team Building Onboarding Walkthroughs
A customer success team onboards 30 new customers per month. Each onboarding involves walking through 5 core workflows in the product. The CS team creates an Arcade walkthrough for each workflow and bundles them in an onboarding resource page. New customers step through the walkthroughs at their own pace before their first live training session. Customers who complete the Arcade walkthroughs ask 40% fewer basic 'how do I' questions during live training, allowing the CS team to focus on advanced use cases and strategic guidance. The onboarding satisfaction score improves from 7.8 to 8.9. Time-to-first-value for new customers drops by 3 days.
Marketing Team Creating Product Content for Blog Posts and Social
A content marketing team publishes 4 blog posts per month that reference product features. Previously, posts included static screenshots that readers couldn't interact with. The team replaces screenshots with embedded Arcade walkthroughs showing the relevant features in action. Blog posts with embedded Arcades generate 28% more time-on-page and 15% higher click-through to the pricing page compared to posts with static images. The marketing team also creates short Arcades for LinkedIn and Twitter posts demonstrating new features, generating 3x more engagement than image-based product posts.
Key Features
- Screen recording demos
- Annotations
- Branching
- Website embedding
- Analytics
- Sharing
Pricing
| Plan | Price |
|---|---|
| Free | $0 |
| Pro | $32/mo |
| Team | $42/user/mo |
| Enterprise | Custom |
Pricing as of 2026. Check Arcade's website for current pricing.
Pricing Analysis
Arcade offers a free plan that includes basic recording, annotation, and sharing with Arcade branding. The Pro plan runs $32/user/month (billed annually) and removes branding, adds custom domains, and includes priority support. The Team plan at approximately $42/user/month adds team collaboration, advanced editing features, and admin controls.
Enterprise pricing is custom and includes SSO, advanced permissions, dedicated support, and custom integrations. Annual billing is standard for paid plans, with monthly billing available at a premium.
Arcade's pricing is the lowest in the demo automation category for paid plans. Storylane starts at $40/user/month but offers more interactivity. Navattic starts at $500/month total. Walnut and Consensus use custom enterprise pricing. Arcade's free tier is also unique in the category, letting teams create and share unlimited walkthroughs without paying. For teams exploring demo automation for the first time, Arcade's free tier removes all financial risk from the evaluation.
Frequently Asked Questions
How is Arcade different from Loom?
Loom records linear video that plays start to finish. Arcade creates interactive step-by-step walkthroughs that viewers click through at their own pace. Each step has annotations, tooltips, and callouts that guide the viewer. The output is closer to an interactive tutorial than a video recording. Arcade is also designed for embedding on websites and in documentation, while Loom is primarily a communication tool. Choose Loom for quick async video messages. Choose Arcade for polished product walkthroughs.
Can I use Arcade for sales demos?
Arcade works for top-of-funnel product overviews and quick feature highlights shared in sales outreach. It's less suitable for detailed evaluation-stage demos where prospects expect to explore the product interactively. Sales teams often use Arcade for initial prospecting (embed a product walkthrough in outreach emails) and switch to Storylane or live demos for deeper evaluation conversations.
Does Arcade integrate with my CRM?
Arcade's integrations are more limited than Storylane or Navattic. Basic integrations exist, but the CRM-level engagement tracking (pushing screen-by-screen data to Salesforce contact records) that sales-focused tools offer isn't Arcade's strength. Teams that need demo engagement data in their CRM as a pipeline signal should evaluate Storylane or Walnut for those use cases.
How often do I need to update Arcade walkthroughs?
Every time the product UI changes in ways visible in the walkthrough. Since Arcades are screen recordings with annotations, UI changes require re-recording the affected sections. Products with monthly UI updates will need regular maintenance. Arcade's fast creation time (10-15 minutes) makes updates less painful than re-recording video demos or re-capturing HTML in Navattic, but the maintenance cadence is the same.
Is Arcade good enough to replace a full demo platform?
For some teams, yes. If your demo needs are focused on product walkthroughs, feature education, and onboarding, Arcade covers those use cases at a fraction of the cost. If you need interactive product replicas with branching paths, deep analytics, CRM integration, and sales personalization, Arcade is a complement to a full demo platform, not a replacement. Many companies use Arcade for quick content and Storylane or Navattic for comprehensive demos.
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Reviewed by the B2B Sales Tools Editorial Team. Last verified 2026-04-12.
Pricing, features, and ratings are based on vendor documentation, public filings, product demos, and feedback from sales teams using these tools in production. We update reviews when vendors ship major releases or change pricing.